returns & refunds
Gift Certificates
Our recommendation: Do not delay joy! Honor the gift, the giver and yourself, and schedule your service appointments the moment you receive your treasure…or at least within sixty days!When scheduling an appointment to redeem your gift certificate, please plan in advance if you require an evening or weekend appointment, as these times fill first. We ask that you be aware of our firm cancellation policy so you give us the required notice to change or cancel when the occasion arises. If you do not, you forfeit the fee for late cancellation or no show.
Gift Certificates are not returnable nor are they refundable in part or whole. We advise the early and timely use of all gift certificates as they do devalue over time. Beyond the date noted on your gift certificate, our policy is to reduce the original value by ten percent each month.
Boutique Purchases
Dr.Hauschka SkinCare products are returnable should you find your skin is sensitive or reactive. We will gladly exchange, credit or refund the value of your purchase of Dr.Hauschka Skin Care transacted at Eviama within three weeks.
Purchases from our boutique are returnable within ten days only, and may be credited for other boutique purchases only. There are no refunds on these items. No special sale items are returnable, no exception.